| "Very
fast response! D'Arcy looked at the problem (missing cgi-bin
directory) I described and fixed it within 7 minutes from
submission of my email support request. Great support!
Thanks." |
| "You
pointed me to a help page, which contained exactly the
information I needed to resolve the issue." |
| "Quick
response and the suggested solution worked perfectly!" |
| "perfect
response, answered my *exact* question - thanks!" |
| "Staff
was persistent in finding the info I asked for." |
| "Fast,
friendly, clear and accurate!" |
| "can't
beat same-hour service!" |
| "Terry
and the other support staff I've dealt with are terrific.
VERY pleased with the service, response rate and support." |
| "Thanks
very much for all the help! I'm happy your company is
hosting our website!!" |
| "The
response time was very fast & the problem was fixed." |
| "As
usual 5$ support is quick and on the money Thanks! Keep
it up and I'll be a customer for a long time." |
| "Very
prompt response on a not very urgent question. Expertly
explained. Superb job!!!!!" |
| "The
response time to my question was extremely quick, while
the information given was clear, precise, and accurate.
Thank you for your help." |
| "Always
a prompt reply (within minutes mostly) and a succssful
resolution. Terry and Craig, you have provided the best
hosting experience possible. I highly recommend you to
everyone." |
| "All
of your support comments are very helpful. I appreciate
your quick responses. Most of all I appreciate feeling
like someone is there and personally attending my problems.
Thanks a million!" |
| "Terry
came through in excellent time and provided me exactly
the information I needed. Another great experience with
5 Dollar Hosting. You are earning yourselves at least
one very satisfied and loyal customer!" |
| "An
immediate, on-target response. Thanks!" |
| "Thanks!
VERY fast and explanatory. Even fixed it for me!" |
| "EXACTLY
the help I needed.. and FAST on a Sunday too!!!!" |
| "Craig
answered all my questions and cleared up a few details
for me as well. I mentioned to Craig how happy I was with
5 Dollar Hosting's documentation and Control Panel. Keep
up the great work!" |
| "The
turnaround, and resolution to EVERY issue I've had, which
are very small, are outstanding. Thanks Craig." |
| "Terry
was incredibly responsive and helpful. Very impressive,
especially on a Sunday. I didn't expect to receive a response
that quickly." |
| "Fixed
the problem and I got a response in only a few minutes!!
Super-fast! Thanks!!" |
| "Thank
you for your very prompt and helpful answer. This is the
clearest and fastest answer I have ever received for an
online help request. Good job!" |
| "I
never expected to get a response so quickly! WOW! Thank
you so much for your quick and efficient response. It
solved my problem. I will not hesitate to request help
again. Thank you!" |
| "Good
to get full, intelligent, helpful answers." |
| "Thank
you for solving my problem! I was in a pickle wondering
what to do and the email explained the situation to me
clearly." |
| "Craig
has been very helpful from day 1 & I appreciate it.
I'm not really computer savvy & I don't end up feeling
like an idiot when he talks to me. Thanks!" |
| "I
have been most impressed and pleased with the quality
and timeliness of *any* help request I have submitted
to you folks. It's one of the things that makes doing
business with you such a pleasure. Thanks!" |
| "As
always, Craig has provided solid information. Even though
I may not be able to do the thing I wanted, he has offered
valuable advice on another way to accomplish it, and I
feel as though my request got honest consideration." |
| "I
feel this has been one of the finest responses I have
gotten in a long time, and I am really happy with the service.
I appreciate that he understands that 'No question is
too dumb'. I feel very listened to and served. THANK YOU
CRAIG." |
| "Was
able to fix the problem within seconds of Craig's email.
EXTREMELY helpful. Thanks very much!" |
| "Ironically,
I found the information I was looking for after submitting
the question, but had I not, this answer would have been
great. Thanks!" |
| "Terry
told me exactly what i wanted to know, which was, unfortunately,
not what I wanted, but was still the correct information." |
| "Craig
was cordial, helpful, and informative. He helped in solving
the problem, and gave instruction on how to avoid it in
the future. I wish that all support-persons with other
companies would be this helpful. Thanks again." |
| "Very
quick and correct response. I and several others had been
working on this for hours... Terry solved it in minutes.
Great service! Thanks again for knowledgable staff." |
| "Yes!
You deciphered exactly what I was talking about and answered
my questions. Thanks." |
| "Thanks
Terry for the very late night assistance." |
| "Thanks!
This is exactly what I was looking for. For what it's
worth, I did try to find this before I asked you for it.
Thanks again!! Your support is fantastic!" |
