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FTP Information

Using Fetch (Mac Users)

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When you run Fetch, the New Connection window will be displayed. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP.

To create a new profile, select "New Connection..." from the File menu. Next, enter the Host, User ID, and password for your web site (see below).

- For "Host" enter either "yourdomain.com" (without the 'www') or your IP address.
- For "User ID" enter your Control Center username.
- For "Password" enter your current Control Center password.
- Leave the "Directory" field blank.

Bookmarking the Connection

You should take the time, now that you have established your connection, to make it easier for you to get here next time. Under the Customize menu, select New Shortcut. A window will pop up called Bookmark Editor. It will already have your name, Host, and User ID filled in. Under Type, choose File from the pop-up menu. If you would like Fetch to remember your password so you won't have to type it in each time, type in your password in the Password field. Now, under the same Customize menu, choose Preferences, and under the General tab, make sure the connection you just entered is selected as the default shortcut. Next time you open up Fetch, your shortcut will be opened automatically and all you'll have to do is click the OK button!

How to Transfer Files

When you first connect, you will likely be in the "root" folder which contains all the files for your account including web files, email, and logs. DO NOT UPLOAD HERE! All web files need to be uploaded to the 'domain-www' folder, or the 'www' folder. (The 'www' folder is simply a shortcut to the 'domain-www' folder, so uploading to either place will be fine.)

To enter the appropriate folder so you can transfer files, double-click on the directory name.

To upload a file or files, simply drag them from your hard drive onto the Fetch window when you are in the appropriate directory or subdirectory. Be sure to upload HTML documents and scripts in Text (ASCII) mode and images in BINARY mode. You can also click on the Automatic button and Fetch will decide the proper format.

To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

NOTE: CGI and Perl scripts need to be uploaded to the "CGI-BIN" folder only.

DO NOT UPLOAD YOUR WEB SITE TO THE 'ROOT' FOLDER! THESE FILES WILL NOT BE VISIBLE TO ANYONE ON THE INTERNET! BE SURE TO UPLOAD ALL WEB FILES TO THE 'DOMAIN-WWW' OR 'WWW' FOLDERS.

For further assistance with Fetch, refer to the program documentation or visit the Fetch support site at:

http://www.fetchsoftworks.com/Support/support.html

There is also an excellent FAQ at:

http://fetchsoftworks.com/Support/faq.html

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