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CANCELLATION/NON-RENEWAL REQUEST FORM
(HOSTING ACCOUNT)
(Note: This form is for cancellation of your hosting account. To cancel only an add-on package and *not* your main hosting account, click here)
We're
sorry to see you go! In order to cancel or non-renew your service
with us, please fill out the form below. To
ensure security, we ask for some identifying information which
must be received before processing your cancellation request.
This can include:
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Current account password
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Last 4 digits of credit card used to pay for account
Remember to review the Early Termination
policy (a copy is below the form) as it may apply to you.
Note:
refunds cannot be processed on any transactions more than 90 days
old.
NOTE:
DOMAIN REGISTRATION FEES ARE NOT REFUNDABLE
EARLY TERMINATION POLICY
If
you wish to terminate a new hosting contract after the first 30
days, but before the contract is up, there shall be a refund of
the unused whole months of services, less a $25 early termination
fee.
If
you wish to terminate an existing hosting contract, and more than
48 hours have passed after the renewal has been processed, there
shall be a refund of the unused whole months of services, less
a $25 early termination fee.
Cancellations
of a new hosting contract within the first 30 days, or a renewal
of a contract within 48 hours will not be assessed an early termination
fee.
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